Privacy Policy
Welcome to The Wellbeing Space. We value your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or engage in our services.
Practice Details
Practice Name: Val Ong; The Wellbeing Space
Contact: +65 9088 5557; val@thewellbeingspace.sg
Information We Collect
We may collect and process the following types of data:
- Personal Identification Information: Name, email address, phone number, and other details you provide when contacting us or booking sessions.
- Sensitive Personal Data: Information shared during sessions (e.g., mental health history, concerns, or personal experiences). These are handled with the strictest confidentiality.
- Technical Data: IP address, browser type, operating system, and general usage statistics when you browse our website.
- Usage Data: Information about how you use our website, including pages visited and resources accessed.
How We Use Your Information
We use the information we collect in the following ways:
- To Provide Services: To deliver psychotherapy, counselling, or coaching services you have requested.
- To Communicate with You: To respond to inquiries, confirm appointments, or provide updates relevant to your care.
- To Ensure Confidentiality: Information shared in therapy sessions is kept strictly confidential, except where disclosure is required by law (e.g., risk of harm to self or others, or legal obligation).
- To Improve Our Website: To ensure our site functions effectively and is user-friendly.
- With Your Consent: To send you resources, updates, or materials that may support your wellbeing.
Security of Your Information
We implement administrative, technical, and physical safeguards to protect your personal information. While no system can be completely secure, we take all reasonable steps to maintain confidentiality and data integrity.
Your Data Protection Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the information we hold about you.
- Rectification: Request correction of any inaccurate or incomplete data.
- Erasure: Request deletion of your personal data (subject to professional and legal record-keeping requirements).
- Restriction: Request limitation of how we process your data.
- Objection: Object to certain uses of your data, such as receiving promotional materials.
- Data Portability: Request transfer of your data to another provider, where applicable.
To exercise these rights, please contact us using the details provided below.
Confidentiality & Legal Exceptions
All personal information shared in therapy sessions is confidential. However, confidentiality may be broken if:
- There is a risk of harm to yourself or others.
- There is disclosure of abuse of a child, vulnerable adult, or elder.
- Records are required by law or court order.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.
Consent
By using this website or engaging in our services, you consent to this Privacy Policy and agree to its terms.
